Terms of service
Terms of Service
These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing our website or making a purchase from us, you agree to be bound by these Terms.
1. General Conditions
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We reserve the right to refuse service to anyone for any reason at any time.
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You agree not to use our products or services for any illegal or unauthorized purpose.
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Any breach of these Terms may result in immediate termination of services.
2. Products & Availability
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All product descriptions, pricing, and availability are subject to change without notice.
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We make reasonable efforts to display product details accurately, but we do not guarantee that descriptions, colours, or images are error-free.
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Products may be discontinued at any time without notice.
3. Pricing & Payment
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All prices are listed in [CAD] unless otherwise stated.
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We reserve the right to modify prices at any time without notice.
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Payment must be completed in full before an order is processed.
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We are not responsible for additional charges imposed by your payment provider or bank.
4. Final Sale / No Returns Policy
All purchases are final sale.
We do not accept returns, refunds, or exchanges for:
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Change of mind
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Incorrect sizing or fit
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Preference or dissatisfaction after purchase
This policy complies with Ontario consumer law, which does not require refunds for non-defective goods.
Defective or Incorrect Items
If an item is defective, damaged, or significantly not as described, you must notify us within 48hours of delivery with proof of purchase and supporting photos.
Approved claims may result in a replacement or refund, at our discretion and in accordance with applicable consumer protection laws.
5. Shipping & Delivery
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Delivery times are estimates only and not guaranteed.
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We are not responsible for delays caused by carriers, customs, or events beyond our control.
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Risk of loss passes to the customer once the order is handed to the carrier.
6. Accuracy of Information
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.
7. Intellectual Property
All content on this website — including text, images, logos, and designs — is the property of Hurain Aliha and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
To the fullest extent permitted by law:
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We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services.
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Our total liability shall not exceed the amount paid for the product in question.
9. Indemnification
You agree to indemnify and hold harmless Hurain Aliha from any claim or demand arising out of your breach of these Terms or violation of any law.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to our website.
12. Contact Information
For questions about these Terms, please contact us at:
Email: support@hurainaliha.com